PROTOCOL_REFUNDS
REFUND POLICY
Below is the refund policy applied to purchases made on shop.estro.games.
Return address
Pelladoni Matteo
via gerole 25 bis
46010 Redondesco (MN)
Before proceeding, please notify your intention by writing to estrocardgame@gmail.com.
Refund conditions
- >A refund may be requested within 14 days of receiving the product, provided it is not damaged.
- >Italy and the EU: the shipping costs for the return are borne by the customer. Once the condition of the product has been verified, the amount of the original purchase will be refunded. Shipping costs are not refunded.
- >Outside the EU: products sold outside the EU cannot be returned.
ESTRO Games — VAT 02719740207